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Privacy Policy

Privacy Policy – COExist App & Website (www.co2exist.com)
Last updated: September 24, 2025
CO2Exist (“we,” “our,” or “us”) operates the COExist mobile application (“App”) and the www.co2exist.com website (“Website”) to help users track, analyze, and manage their carbon footprint and sustainability goals.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when you use our App or Website.
1. Information We Collect
When you use the COExist App or Website, we may collect the following types of information:

  • Account Information: Name, email address, and password when you sign up or log in.

  • Payment Information: When you subscribe or make payments, Razorpay processes your UPI, debit/credit card, or other payment details. We do not store full payment details on our servers.

  • Usage Data: Interactions with the App/Website, session duration, and activity logs to improve performance.

  • Device & Technical Information: Device type, operating system, browser type, IP address, and unique identifiers for analytics and security.

We do not knowingly collect information from children under the age of 13.
2. How We Use Your Information
We use the collected information to:

  • Provide and improve App and Website functionality

  • Authenticate users and secure accounts

  • Process payments and manage subscriptions

  • Monitor usage for analytics, performance, and bug fixing

  • Comply with legal, regulatory, and security obligations

3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share data with trusted service providers, including:

  • Supabase (hosting, authentication, database services)

  • Razorpay (payment processing)

  • Google Play Services (in-app billing, crash reporting, push notifications)

  • Apple App Store Services (in-app purchases, notifications, crash reporting)

These third parties process data only on our behalf and under strict confidentiality agreements.
We may also share information if required by law or to protect our legal rights.
4. Data Storage and Retention

  • User data is stored securely on Supabase servers, which may be located outside your country.

  • We retain data for as long as you maintain an account.

  • If you delete your account, we will delete or anonymize your data within 30 days, unless longer retention is required by law.

5. Security
We use industry-standard security measures to protect your data:

  • All communications are encrypted with HTTPS/TLS/RLS

  • Sensitive data is encrypted at rest where applicable

  • Access controls ensure only authorized systems and staff can access data

6. Your Rights
Depending on your location, you may have the right to:

  • Access and request a copy of your data

  • Request corrections or updates to your data

  • Request deletion of your account and personal data

To exercise these rights, contact us at: info@co2exist.com
7. Children’s Privacy
The COExist App and Website are not intended for children under the age of 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App, Website, or via email.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
CO2Exist
Mumbai, Maharashtra, India
📧 Email: info@co2exist.com

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